If you don't love your 3D smile preview before treatment begins, we refund your full purchase — no questions, no restocking fees, no surprise charges.
Full refund of your aligner package. Period. The only cost we cannot refund is the impression kit itself (since we ship it and use it to create your plan).
Free refinement. Our dental team will redesign your plan and ship new aligners at no additional cost if your teeth aren't tracking as expected.
Full aligner refund. Even if you've already purchased a plan, if your dentist review determines aligners won't work for your case, we refund everything except the impression kit.
Simple, documented, and processed within 5–7 business days. If you have specific questions, contact us before ordering.
Take the 2-minute assessment to see if clear aligners can work for you.