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How it works

Four steps from impressions
to the smile you wanted.

Our whole process is built around your schedule. No office visits, no surprise appointments. Everything ships to your door and is tracked from your phone.

01

Take Impressions

Order your at-home kit for $49 (refunded if you're not a candidate), or book a free 3D scan at a partner clinic.

02

Review 3D Plan

Within 7 days, our dentists craft a custom plan. You see exactly how your smile will look before committing.

03

Aligners Delivered

Your custom aligners arrive within two weeks of approval. Instructions and accessories included.

04

Track & Smile

Use our iOS / Android app for weekly check-ins. Our dental team monitors your progress remotely.

The details

No surprises,
just straight answers.

From the moment you order your impression kit to the day you finish treatment, you'll know exactly what's happening, when, and why. Everything below is what a typical Hello My Teeth journey looks like in detail.

WEEK 1

Order & prepare

Your impression kit ships next-business-day. Most people take their impressions in 20 minutes with our step-by-step guide and video tutorial.

WEEK 2

Dentist review

A licensed dentist reviews your impressions, designs your 3D plan, and sends it back with a projected timeline. You review and approve before anything ships.

WEEK 3–4

Aligners arrive

Your full set of custom aligners ships in one box — numbered and labeled so you always know which one comes next. You get a welcome call from your care team.

Your care team

Always one tap away.

Your dental team is accessible via in-app video call, chat, email, or phone — whichever feels right. Questions about tightness? Lost your aligner? Need a refinement? We've got you.

In-app chat

Response within 2 hours · 7 days a week
  • Quick questions
  • Photo uploads & check-ins
  • Progress tracking

Phone support

Mon–Fri 10am–5pm CST
  • Order & billing help
  • Shipping questions
  • General inquiries

Let's find out if
you're a fit.

Take our 2-minute candidacy check — no email, no phone number required.

Happy customer